Returns & Exchanges

At The AJ Store, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original box, ensuring all tags are attached and the packing slip is included inside the parcel.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided by our support team to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.